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1) Are The Movers Licensed?

All movers including piano movers must be licensed by both the U.S. Department of Transportation and the state in which they operate. A mover must be able provide both a USDOT and an MC number. Both numbers should be clearly displayed on the truck and on their website. If they’re not posted clearly in both places, it’s a huge red flag.

  • The USDOT Number is defined as . A USDOT Number is a unique identifier for your company. This number allows you to quickly access your company’s safety data. The USDOT number of your company must be displayed on all commercial vehicles that are used to transport passengers and haul cargo within interstate commerce.
  • A Motor Carrier Number is an MC Number. This number allows carriers to travel across state lines and also allows the government’s system to track freight brokers.

2) Does The Mover Have Full Insurance?

Searching for both the USDOT number and the MC number is beneficial. To maintain a valid MC Number, the mover needs to keep their current insurance policies on file at the Department of Transportation. The USDOT can suspend or revoke a mover’s MC number/license if their insurance policies are canceled.

The company should be able provide you with an COI (Certificate of insurance) before the move. The COI will include a list of all their insurance policies and the maximum limits.

3) Does This Mover Know How To Safely And Correctly Move A Piano?

You will be assured by every mover that you speak to, that they are able to move a keyboard. Few people can actually move a piano. To do it right, you need years of experience as well as knowledge of the proper techniques of moving. You should ask the mover about:

  • The technician should be able describe to you the entire process including dismantling and reassembling a grand piano.
  • You should have videos or pictures on your website that demonstrate the procedure.
  • Then, you can ask them about their procedures to determine if they really know what they’re talking about.
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4) Can You Get References From Them?

At least three references should be provided by business owners, institutions etc. These individuals or companies can give you their own personal experience of the mover.

5) Trust Your Instincts!! !

The mover is not for you if he looks sketchy or has poor communication skills. He may also not return your phone calls. All too often, someone who claims to have “moved some pianos” will rent or buy a truck, hire a couple of guys from the corner store, and call themselves a piano mover. For reliable piano moving services in Auckland, it’s important to choose professionals who have the right experience and equipment.

Trust your gut instincts and do a quick search. You’ll be glad you did.

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